GEM5 - Make sure that your phone has the device passcode enabled and try setting up your Verified.Me profile again or recovering it if it was set up previously.

You are here:

KB Home
General Error Messages
GEM5 – Make sure that your phone has the device passcode enabled and try setting up your Verified.Me profile again or recovering it if it was set up previously.

< 1 min

In order to strengthen security measures, Verified.Me is designed to work only on devices that have the passcode feature enabled. To set up a passcode on your device, exit the Verified.Me application and follow your device manual to set up a passcode/passkey.

Once the passcode is created, you should be able to run the app without seeing this error.

Was this article helpful?

Yes No

GEM5 – Make sure that your phone has the device passcode enabled and try setting up your Verified.Me profile again or recovering it if it was set up previously.