GEM16 – We couldn’t complete your request. You will need to recover your Verified.Me Profile.

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If you receive this error, then you may have removed the passcode on your device and consequently lost the data associated with the Verified.Me app. To resolve the issue, you will need to reconfigure the passcode feature on your device and then recover your profile by reinstalling the Verified.Me app, starting the app and choosing “I already have a Verified.Me Profile”. If you still need further assistance, contact our 24/7 support line at 1-844-778-5409, where one of our support agents will gladly help you recover your Verified.Me profile.

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