If you in fact already have a Verified.Me profile but are experiencing difficulties accessing it, try the following steps:
- Remove the Verified.Me app
- Re-install the Verified.Me app
- Open the app and choose “I already have a Verified.Me profile”
If you receive this error and have never used the Verified.Me app before, contact your financial institution immediately, as this may be an indication that fraudulent activity has occurred.