Sometimes your smartphone may prevent the Verified.Me application from opening a link and force open the native browser instead. Simply follow the steps on your smartphone screen to adjust the settings and prevent this from happening in the future.
First, make sure you have the Verified.Me app installed. If you do, go directly to Step 1.
Step 1: Select the “More Options” icon
Step 2: Select “Open in Chrome”, or your favourite browser
Step 3: Open the android settings app then select Apps
Step 4: Select the “Verified.Me” app
Step 5: Select “Set as default”
Step 6: Select “Go to supported URLs”
Step 7: Change “Always Ask” to “In this app”
Step 8: Close both “Verified.Me” and “Chrome” applications, retry the flow and see if the issue occurs again
Step 9: Still having the same issue? Please use the report a problem form and our support team will assist you
