045 – When I have an issue, who should I contact and how?

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1. For login issues with your financial institution account (expired password, forgot password, lockout), please contact the financial institution you are you are using when enrolling in Verified.Me.
2. Please visit www.verified.me/support/knowledge-base for the most commonly asked questions.
3. You can “Report a Problem” in the app or online at www.verified.me/support/#reportaproblem
4. To speak to a customer support representative, please call the 24/7 support line at 1-844-778-5409.

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