Get verified customers — fast.

Verified.Me is the easy and secure way to help your customers verify who they are. Verified.Me not only takes the hassle out of the verification process for both you and your customers; it has been designed to improve your business operations, including:

Growing
your business

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Reducing
costs

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Improving
customer experience

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Verified.Me assists with:

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Customer
Onboarding

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Transaction
Verification

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Account
Maintenance

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Customer Onboarding

Convert more customers fast with a real-time method of obtaining personal information of prospects online, in person and over the phone.1

  • Simple user experience to lower abandonment or failure rates
  • Information is from trusted sources
  • Increased ID certainty
  • Choose available information you need to know about your customer
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Initial User Registration

Lower cost self-serve channels through initial registration processes with high assurance, low friction.

  • Avoid expensive, high-touch channels
  • Simplify user experience to lower abandonment or failure rates
  • Information is from trusted sources
  • Increased ID certainty
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Transaction Verification

A simple way to validate user eligibility for service, and perform easy step-up checks for higher risk transactions.

  • Simple user experience
  • Information is from trusted sources
  • Global Privacy and Security by Design
  • Adaptable across channels – online, over the phone or in person1
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Account Maintenance

A simple way to validate user eligibility for service, and an easy step-up check for higher risk transactions.

  • Simple user experience
  • Information is from trusted sources
  • Real-time updates available from your customers

Verified.Me is the right fit for:

  • Financial services
  • Telecom and cable companies
  • Insurance
  • Retail and online commerce websites
  • Online government lotto sales
  • Pharmacies
  • Employer services
  • Hospitals and healthcare companies
  • Government organizations at all levels – Federal, Provincial and Municipal
  • Classified advertising sites
  • Utilities
  • Sharing/gig economy
  • Travel and transportation – hotels and vacation rentals
  • Legal services

And more!

Network Participants

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CIBC
Desjardins
National Bank
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Scotiabank
TD
Sun Life Financial
Sun Life Financial

Innovation partners

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Watch how we are helping bring together a leading digital identity network.

Verified.Me is being integrated across a growing number of businesses across Canada. There’s never been a better time to get on board.

1Some features are not yet available.

Need Technical Support? We're available 24/7 by phone at 1‑844‑778‑5409